First, briefly, about me. I am co-founder and Managing Partner of
Strativa, a business consulting firm in Southern California that focuses on business and IT strategy, process improvement, and information technology decision-making. You can read
my bio on Strativa's management page. I am also the President of
Computer Economics, an IT research and advisory firm, founded in 1979.
I launched this blog,
The Enterprise System Spectator, in May, 2002 to provide a forum for my observations on enterprise systems, the vendors that provide them, and the experiences of companies that implement them.
What is an enterprise system? I define it broadly as a software application or suite of applications that are implemented across multiple business functions. Enterprise systems include applications such as enterprise resource planning (ERP), supply chain management, customer relationship management (CRM), business intelligence, product lifecycle management (PLM), enterprise asset management (EAM), as well as other emerging applications. Essentially, an enterprise system is a business application that serves users across multiple groups, departments, or business units.
I am particularly interested in how companies achieve benefits from information technology. Over the past decade, companies have made enormous investments in IT, often with limited results. What are the lessons learned, and what can business leaders do to improve their chances of success?
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