Friday, November 04, 2005

Sainsbury pulls the plug on Accenture outsourcing deal

I've been following the outsourcing problems at major UK retailer Sainsbury for some time, and it looks like the firm has finally decided to call it quits.

It's tempting to say that Sainsbury's action is a sign of a trend away from outsourcing (backsourcing, as some call it). After all, over the past 12 months, Sears ended its outsourcing agreement with CSC, and JP Morgan Chase gave the boot to IBM. But, as I reported previously, Sainsbury's experience is a case study in how NOT to outsource IT. Although Accenture has to bear part of the blame, Sainsbury no doubt bears more.

Ziff Davis has the story on Sainsbury's latest move.

Related posts
How not to outsource IT

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