Companies still spending on IT, just more selectively. A recent AMR survey of 500 midsize to large companies finds significant differences in IT spending levels and priorities by industry. Although spending across the board dropped to 3% of revenue in 2002, from 4% in 2001, there are pockets of increased spending and indications of further increases in 2003. Stronger areas include HIPAA compliance in the healthcare industry, supply chain synchronization (CFPR) among consumer packaged goods manufacturers, CRM in telecom and financial services, and pharmaceutical manufacturers in the area of clinical trials and FDA regulatory compliance for electronic records.
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