Nestle's ERP Odyssey. CIO Magazine this week has a long detailed case-study about Nestle's six year, $210 million project to roll out SAP in all operating companies in the US. So far, the effort is being called a success, but not without a number of mistakes along the way, especially on the side of people, culture, and change management. As Nestle CIO Jeri Dunn says, "no major software implementation is really about the software." Save this one in your lessons-learned file.