Show Me the Value. This must be the week for discussing business value of IT. Jack Brennan, CEO of the Vanguard Group, gives an interesting perspective on assessing IT value from the points of view of four distinct groups of stakeholders. Customers see IT value in making your company more easy to deal with. Employees see value in IT automating routine work. And shareholders see economic value by improving quality, cutting costs or increasing revenue. Brennan's examples from his own experience at Vanguard provide real-life application.